FREQUENTLY ASKED QUESTIONS

What are the features, effects, and benefits of each product in the SHAGEN 4 color group?

Just as people's body structures react differently to foods, skin types also show different reactions based on their composition. The most beneficial results are obtained by using reliable products that contain ingredients suitable for the condition of one's skin. The right product helps maintain your skin's elasticity and keeps it healthy. SHAGEN's distinctive feature is its ability to maintain energy balance with its rich content, providing stability to both the body and the mind. The Shagen philosophy, which emphasizes that cells are activated through wave energy transfer instead of material transfer, and that this is the right path to follow for a "healthier body, healthier skin," aims not only to offer cosmetic products but also to provide you with a lifestyle.

How often should I use the products?

The products in the set should be applied once or twice a day (morning and evening) in the order of use specified. With their rich content, Shagen products make a noticeable difference on the skin surface in a short time, offering a customized formula that aligns with your energy to help you achieve healthy and radiant skin.

What are the important points to consider when using the products?

To get the maximum benefit from Shagen products, it is important to follow the usage order of the products in the set. Each product should be applied in a thin layer to the skin. All Shagen products are manufactured to be stored at temperatures between 10-30°C, and it is not recommended to store them in the refrigerator. To maintain their freshness, products should be stored in a shaded area, away from direct sunlight, with the cap tightly closed.

Can Shagen products be used with other products?

Shagen products have a structure that protects and repairs the skin with their clean ingredients and beneficial components. There is no harm in using them with other cosmetics. However, it is not recommended to use them with peeling products containing acidic ingredients. Using such aggressive products in skin cleansing can cause more harm than benefit.

Can Shagen products be applied to the eye area?

Since Shagen products do not contain irritating ingredients, they are safe and beneficial for application around the eyes. With their bio-compatible structure and formula containing plant extracts, they provide excellent hydration for the entire face.

On which areas of the body can Shagen products be used?

Shagen products, with their natural ingredients, perfectly blend with the skin. The products can be safely used on all areas of the face and body.

How should I apply the products in the set?

 It is recommended to apply the products in the following order: HEALTHY Twin-One > HEALTHY Essence > HEALTHY Nutrient Cream. Correct application is very important for maximizing the benefits.

How long should I wait during the application of the products?

 It is sufficient to wait for a short period to ensure that Shagen products penetrate the skin effectively during application.

How should I use the products?

Shagen Healthy Twin-One: Gently apply the Twin-One product to clean skin in a thin layer, allowing it to penetrate the skin with its soothing effect. After the recommended waiting time, proceed to the next step.

Shagen Healthy Essence: As the second step, apply the Healthy Essence product, which provides skin renewal, in a thin layer to your skin using your fingertips. After the recommended waiting time, proceed to the next step.

Shagen Healthy Nutrient Cream: As the final step, apply the Nutrient Cream product, which provides skin elasticity, in a thin layer to the skin. Massage in circular motions to allow it to penetrate the skin.

Will exposure to sunlight cause any issues after using the products?

Shagen products contain ingredients that protect the skin from damage caused by sunlight. They form a protective barrier on the skin, shielding it from potential harm even if exposed to the sun immediately after application. Therefore, it is safe to be exposed to sunlight after using the products.

However, it is important to note that strong sunlight is a major contributor to skin aging and the development of skin conditions. For the best results, it is recommended to avoid prolonged sun exposure.

Should an allergy test be done on the wrist before using the products?

Since Shagen products are formulated with biocompatible ingredients and plant-based components, there is no need to be concerned about allergic reactions. However, for individuals with highly sensitive skin, it is recommended to perform a patch test on the inside of the wrist.

Are all products suitable for combination, oily, and dry skin types?

Shagen products are safe to use on combination, oily, and dry skin types. Just like our body structure, our skin type is genetically inherited. The Shagen philosophy stands out by not only analyzing skin type but also assessing the energy type of the individual, nourishing the skin with the specific ingredients it requires.

I have acne-prone skin. Can I use these products?

Shagen products are suitable for acne-prone skin as well, as they contain non-irritating ingredients that help control sebum production, regardless of skin type.

Can I use it as a makeup base?

Makeup can be applied after using the recommended Shagen products in the suggested order. The 3-step set serves as an excellent makeup base. Shagen also recommends incorporating a sunscreen with clean ingredients into your daily routine before applying makeup.

Have the products been approved by dermatologists?

All Shagen products are certified with the "Green Rating (Reliable)" on the EWG Verified list. This certification serves as an authoritative control index that proves the reliability of the products and enhances consumer awareness.

Additionally, all Shagen products are crafted with high production standards and attention to detail in Korea, earning respect within the industry due to the certifications they hold.

 

Which age group do Shagen products cater to?

Shagen products are suitable for all adults, regardless of age or gender, for both men and women.

How are energy types determined, and what is their connection to our skin? 

Sasang Medicine, based on Eastern Medicine theory, classifies body types into four groups according to the functions of organs. Many studies have been conducted on these four body types. The effectiveness of Sasang body types has been proven through these studies, and in clinics specialized in this field, ingredients tailored to body types are prescribed, even for disease treatment plans.

Korean Eastern Medicine and Sasang Medicine, practiced for thousands of years, advocate a lifestyle that recognizes the uniqueness of each individual's body structure. Each body type reacts differently to substances (medications, foods, cosmetics).

Therefore, using ingredients suited to one's body type promotes better health. The Shagen philosophy emphasizes that only the right product can deliver the right results.

My friend and I took the test, and although we have different skin types, we received the same energy type. Are the products suitable for both of us?

 People who have the same energy type result from the Shagen Energy Type Test, even if their skin types are different, can safely use the products recommended for their energy type.

Shagen products, suitable for all skin types, are enriched with plant-based ingredients that align with the energy type, in addition to their reliable contents.